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Service Now

Service Now-Increase efficiency across your organization

ServiceNow is an effective system that transforms the ways of organizational management of IT services, business processes, and workflows. Through connection as a system of record, real time analysis, and integrated work management, ServiceNow improves organizational productivity and business value.

IV Infotech offers the expertise in custom solutions for various organizations in a ServiceNow environment that will improve their services delivery and performance. With our help, your organization will be able to use ServiceNow to the greatest advantage in regards to your specific goals and requirements.

Our Service Now Offerings

ServiceNow Implementation

ServiceNow Implementation

Our ServiceNow implementation services are comprehensive to encompass all activities needed for a company to switch from a traditional working environment to an environment that uses ServiceNow effectively.

Workflow Automation

Workflow Automation

Minimize the time and effort spent on your organization’s business processes while improving the coherence of operations with ServiceNow Flow.

IT Service Management (ITSM)

IT Service Management (ITSM)

Optimize on the IT service management solutions provided for the ServiceNow ITSM suite for better IT support and service delivery and shorter incident resolution time and greater end User satisfaction.

Custom App Development.

Custom App Development

Creates and implements generative applications on the Now Platform to meet your business needs and increase efficiency.

Integration Services

Integration Services

Extend the capabilities of your current enterprise systems and connect with ServiceNow, so there would be no disruptions with data exchange between the departments.

Analytics & Reporting

Analytics & Reporting

Help your colleagues make better decisions by including ServiceNow’s analytics and reporting functions to analyze vast amounts of data.

Support & Maintenance

Support & Maintenance

Direct support and maintenance are provided by our knowledgeable team to keep your ServiceNow running seamlessly and to meet your growing business demands.

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Our Approach

Expert Guidance

Expert Guidance

It’s important that you get the most value out of all implementations and with the help of our team of ServiceNow specialists, every suggested solution will be tailored to your business needs and wants.

Tailored Solutions

Tailored Solutions

We know that every business is unique and that is why at IV infotech we create and deliver custom ServiceNow solutions for your business needs.

Seamless Integration

Seamless Integration

At Concrete, our goal is to implement solutions that can fit into our client’s environment without causing much disturbance.

Future-Ready Solutions

Future-Ready Solutions

By being in the leading edge of technology we guarantee that the company’s ServiceNow platform will be prepared to meet all its present and future challenges and opportunities.

Commitment to Excellence

Commitment to Excellence

Quality and innovation are stippled in every work we undertake and we strive to provide quality work to deliver positive outcomes.

Why IV Infotech for ServiceNow Solutions?

Proven Expertise

Each member of our team has hands-on experience in the integration of ServiceNow solutions, therefore always achieving the best results.

Customized Approach

Our services here at ServiceNow are flexible and correspond with company usage and goals.

Advanced Integration

The solutions we propose are fully integrated, so as to guarantee the continuity of the processes and the efficiency of cooperation.

Reliable Support

We provide constant maintenance and upgrade services to ensure your ServiceNow constantly runs optimally.

Measurable Outcomes

This focus on informed strategy guarantees that the investments being made in ServiceNow are yielding value and that this value will remain sustainable.

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Frequently Asked Questions

Service Now is an integrated cloud based solution that provides tools for automating various organizational tasks and optimizing business processes. It improves operational efficiency, less manual work, and offers timely and accurate information for goal achievement by business organizations.
Of course, ServiceNow is quite flexible and customizable to an extent. Our solutions are then configured with regard to the integrated workflows, application and modules to meet your specific business needs.
Based on the core purpose of implementing such systems, the timetable varies depending on factors, including the project type and size, as well as its chief characteristics. It is possible to deploy it in a few weeks in a basic way, but to carry out advanced implementation it may take months.
Absolutely. ServiceNow also has the functionality of integration with different third-party and legacy systems allowing for data transfer and proper work of every system linked.
Indeed, with ITOM, ServiceNow allows organizations to monitor and manage the IT infrastructure to achieve better visibility and more efficient performance as well as minimize possible problems.